Vani
Vani
Voice Customer Operations
Vani makes the calls nobody in your team has time for. It rings back the enquiries that went quiet, chases the people who didn't show up, and runs outreach to a list of thousands — holding a real conversation each time, and reporting who was interested and who wasn't.
Inbound reception — Vani answering your number, recognising repeat callers, qualifying them, booking the appointment and routing to the right person — is on our roadmap and not released yet.
Every call is in the language your customer speaks — every one of the 22 scheduled Indian languages, including the mixing and local slang that no textbook covers. Add Vartalap and the same voice answers your website chat and WhatsApp too.
What Vani Does Today
Follow-ups, campaigns and qualification at any scale — every call recorded, transcribed and in your customer's language
All 22 Scheduled Indian Languages — Including Colloquial Speech & Regional Slangs
Global AI voice platforms speak English with an Indian accent. Vani goes far deeper — built natively for Bharat. We understand how people actually talk: the Hinglish a Delhi customer uses, Tamil slang from Chennai streets, the Marathi a Pune shopkeeper speaks, Urdu from Lucknow, Assamese from Guwahati. Your customers don't need to change how they speak — Vani adapts to them.
Follow-ups & Campaigns
Calls back the enquiries that went quiet, chases the ones who didn't show up, and runs outreach to a list of thousands — reporting who was interested and who wasn't.
Lead Qualification
Asks the questions you would ask — budget, timeline, requirement, location — and tells you which contacts are worth your team's time, with the reasons attached.
Reminder Calls
Calls ahead of an appointment to confirm the customer is still coming, and rings back the ones who didn't turn up — so a no-show becomes a rebooking instead of a lost slot.
Recording & Transcripts
Every call recorded and written out, with speakers identified. You can read what was said to a customer six weeks ago in about ten seconds.
Live Dashboard
Calls placed and connected, leads qualified, outcomes by campaign — live, and searchable by name, date or result.
Message Channels via Vartalap
Add Vartalap and the same understanding of your business — and the same memory of each customer — answers your website chat, WhatsApp and Instagram. A customer who called yesterday and messages today doesn't start over.
Customer Intelligence via Vishleṣhaṇ
Every call is evidence: what people ask about, why they decline, which pitch actually works, which hours they pick up. Add Vishleṣhaṇ and Vani stops being a phone line and starts telling you how to run the business. Your data, your choice.
Inbound Reception — Coming Soon
We are building Vani into a full AI receptionist. None of what follows is available yet — it is what we are working towards, shown here so you know where the product is going.
AI Reception
Every call answered on the first ring — at 2am, on a public holiday, and when twenty people call at once, with repeat callers recognised before they say a word.
Booking Over the Phone
Offering the slots you actually have free, booking them during the call and confirming by message — with a regular's usual doctor, stylist or table already known.
Verification & Call Routing
Confirming who is calling and what they need before anyone on your team picks up, then routing to the right person or taking a message with the full context.
Every channel your customers use
Vartalap handles everything that arrives as a message — website chat, WhatsApp, Instagram. Vani handles the phone: the follow-ups and campaigns you can run today, and inbound reception once it ships. One platform behind both, so a customer who chats at night and speaks to Vani in the morning never has to explain themselves twice.
After Vani runs a campaign — say, 1 lakh outbound calls for an MBA admissions drive — you can optionally connect it to Vishleṣhaṇ to visualise the full dataset: calls picked up, prospects who showed interest, those who declined and why, time-of-day patterns. You own your data — Vishleṣhaṇ is available when you want it.
Candidates can leverage Vani to drive large-scale voter outreach — facilitating natural, two-way conversations with lakhs of voters across a constituency to seek votes and share the candidate's vision. Post-campaign, Vishleṣhaṇ analyses and summarises voter sentiment in real-time, delivering actionable feedback directly to the candidate. Built for 2026 standards: strict adherence to ECI's synthetic content disclosure rules, TRAI's DLT & DND protocols, and the DPDP Act 2023 for secure, consent-based data processing.
We Speak Bharat, Not Just India
India has hundreds of languages and dialects. Most AI voice platforms treat this as a footnote. For us, it's the foundation. Vani is built on how real Indians talk — the code-switching, the regional slang, the colloquialisms that no textbook captures. An AI that can only speak textbook Hindi will lose a customer in the first sentence.
For every SME and enterprise serving Indian customers
Whether you're a bank reaching farmers in rural Bihar, an edtech calling students in Tamil Nadu, or a healthcare provider serving patients across Maharashtra — Vani ensures your AI agent never sounds foreign to your customer.
How It Works
Three steps, and the calls your team never got to start happening
Teach It Your Business
Your services, your prices, your availability, and what you want asked before an appointment is booked. Nothing to write from scratch.
Load Your Contacts
Upload the list to call — enquiries, no-shows, a campaign audience — and top up minutes in INR. No contract, no minimum.
Go Live & Check the Results
Calls connected, leads qualified, outcomes by campaign — with the recording and transcript of every conversation, live in your dashboard.
Simple, Transparent Pricing
Pay only for what you use. No hidden fees, no long-term contracts.
Pay-As-You-Go
Outbound calls — free to register
And reducing as our backend matures. Inbound reception is not released yet.
- No setup fees
- No monthly minimums
- No long-term contracts
- Minutes never expire
- Full recordings & transcripts included
- Analytics dashboard included
Use Cases
What businesses are running on Vani today
Follow-ups & Outreach
Anyone sitting on a list of enquiries that went cold because nobody had the hours to ring them all back.
Lead Qualification
Brokers, dealers and agencies with more enquiries than they can work through, who can't tell the serious buyers from the browsers.
Admissions & Enrolment
Schools, coaching centres and colleges calling every enquiry back before the season closes.
Reminders & No-shows
Anyone who loses money to no-shows: appointments confirmed the day before, and the ones who missed rung back to rebook.
Reception, booking over the phone and call routing arrive with inbound — not available yet.
Why Choose Vani?
Frequently Asked Questions
Can Vani answer my incoming calls today?
Not yet. Inbound reception is on our roadmap and has not been released. What is live today is outbound: follow-up calls, reminders, no-show call-backs, lead qualification and campaigns to a list of any size — with recordings, transcripts and a live dashboard. If you want inbound the day it ships, email sales@ayvik.ai and we'll come to you first.
Is this a voice bot reading out a script?
No. Vani holds a real conversation — it handles interruptions, objections and questions that arrive out of order, and it knows your services, prices and availability. It is the voice half of Ayvik's customer operations platform: it calls, qualifies and follows up rather than reading a fixed script and hanging up.
Does Vani know the customer it is calling?
Yes. Each customer builds a private memory inside your tenant — what they booked, what they prefer, what was discussed last time, how they like to be contacted. On the next call Vani picks up from there instead of starting from scratch. That memory is yours: never shared with another business, never used to train a public model, and you can inspect, correct or remove any of it. Recognising a repeat caller on an incoming call comes with inbound.
Can Vani book appointments and route calls?
Not yet. Booking a slot during a call, verifying the caller and transferring to the right person on your team are all part of inbound reception, which is still being built. Today Vani can call ahead of a booked appointment to confirm it, and call back the people who didn't turn up.
Can I listen to call recordings?
Yes, every call is recorded and stored. You can listen to recordings, read transcripts, and review captured data from the dashboard.
What languages does Vani support?
Vani supports all 22 scheduled Indian languages — Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Marathi, Gujarati, Punjabi, Odia, Urdu, Assamese, Maithili, Dogri, Kashmiri, Konkani, Santali, Bodo, Manipuri, Sindhi, Nepali, and Sanskrit. Crucially, we understand how people actually speak — colloquial expressions, local slangs, and natural code-switching. This is our core differentiator: built for how real Indians talk, not textbook language.
How do I get started?
Contact our team via WhatsApp or email. We'll help you set up your account, configure your first campaign, and get you started within 24 hours.
Is there a minimum commitment?
No. Vani is completely pay-as-you-go with no minimum commitment. Buy minutes when you need them, and they never expire.
Get Started Today
Tell us who you need to call back, and how many of them there are.